ct777 Terms and Conditions

ct777 is an online casino and sports betting platform operated for users in Bangladesh. These terms and conditions ("Terms") serve as a legally binding agreement between ct777 and its users. By visiting our website, creating an account, or using any service on the platform, you are fully accepting all provisions of these Terms.

These Terms must be read together with our Privacy Policy and Responsible Gaming policy. Those policies form an integral part of these Terms.

ct777 reserves the right to refuse or revoke any person's access to the platform at any time, for any reason, and without prior notice.

2.1 Age Requirement

The minimum age to open an account and use any service on ct777 is 21. Participation on this platform is only permitted for those aged 21 or above. We may request relevant documents at any time to verify age. If a minor creates an account, it will be cancelled immediately and all balances may be forfeited.

2.2 One Account Policy

Each user may open only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and all bonuses will be considered void.

2.3 Accurate Information at Registration

At the time of registration, you must provide the following information accurately:

• Your real full name
• Correct date of birth
• Active mobile number or email address
• Valid payment method details

Creating an account with false or incorrect information is strictly prohibited. Such accounts may be closed at any time.

ct777 follows a Know Your Customer (KYC) process to ensure platform security. Before processing a withdrawal or during a large transaction, we may request one or more of the following documents:

• Scanned copy of National ID (NID), passport, or driving licence
• Proof of ownership of the payment method (bKash / Nagad / Rocket / Upay)
• Proof of residence (utility bill or bank statement)

If verification is not completed within the specified time, account activity may be temporarily restricted. All information you submit will be kept secure in accordance with our Privacy Policy.

4.1 Deposit Terms

To deposit funds at ct777, we support the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount is ৳500 for each method. If a maximum limit applies, it will be shown on the payment page.

Depositing from a third-party account is strictly prohibited. It is recommended that the payment method used for deposits and the payment method used for withdrawals be the same.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. After a request is successfully submitted, funds will generally reach your designated payment method within 10–45 minutes. However, withdrawals may be temporarily delayed while a verification process is ongoing or if unusual activity is detected.

4.3 Failed Transactions

If a transaction fails, the relevant funds will be automatically returned to your ct777 wallet. In any such situation, our liability is limited solely to that amount.

5.1 Welcome Bonus

On your first deposit at ct777, you will receive a 150% welcome bonus of up to ৳15,000. For example, if you deposit ৳1,000 you will receive a ৳1,500 bonus and your total balance will be ৳2,500. If you deposit ৳22,000, you will receive the maximum ৳15,000 bonus and your total balance will be ৳37,000.

5.2 Wagering Requirements

Wagering requirements must be met before bonus funds can be withdrawn. Wagering is calculated on the bonus amount only — not on both the deposit and the bonus. A 15x wagering requirement applies to the bonus amount. Example: ৳1,500 bonus × 15 = a total of ৳22,500 must be wagered before the bonus can be withdrawn.

5.3 Bonus Usage Rules

• Each user will receive the welcome bonus only once.
• Bonuses are usable on specific games or categories — see the promotions page for details.
• Attempting to claim bonuses from multiple accounts will result in account cancellation.
• Bonuses are non-transferable and have no cash value.
• ct777 reserves the right to modify or cancel the bonus programme at any time.

5.4 VIP Programme

The ct777 VIP programme has four tiers: Bronze — weekly cashback up to 0.4%; Silver — up to 0.8%; Gold — up to 1.1%; Platinum — up to 1.5%. By playing regularly and staying active on the platform, you have the opportunity to advance to higher tiers. The specific benefits of each tier are described in detail on the VIP page.

6.1 Fair Play

ct777 uses certified Random Number Generator (RNG) technology to ensure fair outcomes in all games. In slots, live casino, fishing games, and all other games, each round is independent and not influenced by previous results.

6.2 Betting Rules

Each game has its own betting limits and rules, which are detailed on the respective game's information page. Any outcome resulting from a technical error will be considered void and the relevant stake will be refunded.

6.3 Sports Betting

Odds displayed in sports betting may change at any time. The odds at the time a bet is confirmed will be treated as final. If an event is cancelled or abandoned for an unforeseen reason, the stake for that bet will be refunded.

The following activities are strictly prohibited on the ct777 platform:

• Claiming bonuses by creating multiple accounts (bonus abuse)
• Playing games using bots, scripts, or automated software
• Attempting to gain unauthorised access to another user's account
• Using the platform for money laundering or any illegal purpose
• Manipulating game outcomes or exploiting system vulnerabilities
• Colluding with other players to influence game results
• Using or reproducing ct777's intellectual property without permission
• Operating an account under a false identity or using another person's information

If any of the above activities are detected, the relevant account will be immediately closed, all bonuses will be cancelled, and legal action may be taken if necessary.

ct777 places the highest importance on responsible gaming. We believe that gaming should be an entertainment activity — not a solution to financial problems. Please follow these guidelines:

• Never bet beyond your budget.
• Do not try to wager more to recover money you have lost.
• Do not play while emotional or under stress.
• If you notice signs of gaming addiction, seek help promptly.

Tools such as self-exclusion, deposit limits, and session limits are available on our platform. Visit our Responsible Gaming page for more information. Please remember, this platform is for those aged 21 and above only.

ct777 is committed to protecting your personal information. We use industry-standard SSL encryption technology to keep all your information and financial transactions secure. The personal information you provide will be used only for the purposes of delivering services, verifying identity, and ensuring security.

Your information will not be sold to third parties. Full details on how data is collected, used, and protected are available in our Privacy Policy.

ct777 will bear no liability in the following cases:

• If a game session is interrupted due to loss of internet connection
• Loss arising from the user's own negligence or provision of false information
• Any technical issue arising from a third-party game provider
• Service disruption caused by force majeure events such as natural disasters, cyberattacks, or government orders
• Loss caused by a problem with the user's device or software

ct777's maximum liability will in no circumstances exceed the original amount of the transaction in question. This platform is provided on an "as is" basis.

11.1 ct777's Rights

ct777 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of any provision of these Terms
• Detection of fraudulent or suspicious activity
• Failure to complete KYC verification or provision of false information
• Multiple accounts found belonging to the same person
• On the instruction of authorities for any legal reason

11.2 User Rights

You may contact our support team at any time to request closure of your own account. All valid pending withdrawal requests will be processed before the account is closed. However, any active bonuses or incomplete wagering requirements will be forfeited.

If you have a dispute or complaint, please contact our customer support team directly in the first instance. Our team provides support 24/7 in both Bangla and English — via live chat and email ([email protected]).

The dispute resolution process is as follows:

1. Send the details of your dispute via live chat or email.
2. Our team will review the matter and propose a resolution.
3. If you are not satisfied with the proposed resolution, you may request a review at a higher level.
4. The final decision will rest with ct777's management authority.

Including the relevant transaction ID, date, and detailed information when submitting a complaint will help reach a resolution faster.

ct777 reserves the right to amend, modify, or update these terms and conditions at any time. Continued use of the platform after any changes will be considered as acceptance of the new terms.

For significant changes, we will endeavour to display a notice on the website or send a notification to your registered email or mobile. However, it is the user's own responsibility to visit this page regularly.

If any provision of these terms and conditions is deemed invalid or unenforceable, the remaining provisions will remain fully in effect.

If you have any questions, comments, or complaints regarding these terms and conditions, please contact our support team:

• Live Chat: 24/7 direct support, in Bengali and English
• Email: [email protected]

Our support team is ready to assist you any time of the day or night, seven days a week.