ct777's Privacy Policy & Data Protection

Welcome to ct777. This Privacy Policy ("Policy") applies to users in Bangladesh and describes how we — the authority operating the ct777 platform — collect, process, store, and protect your personal information when you use our website ct777.mom. By using our services, you are considered to have accepted the terms of this Policy.

We believe data protection is not just a legal obligation — it is an ethical commitment to our users. That is why ct777 has followed SSL encryption and modern data management practices from the very beginning.

1. What Information We Collect

When you create an account or use services on ct777, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name, date of birth, and age verification details
• Email address and contact information
• Login credentials (username and encrypted password)
• Identity verification documents (if required)
• Payment information — such as bKash, Nagad, Rocket, or Upay numbers
• Records of your conversations with our support team

1.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system version
• Page visit logs, session duration, and click activity
• Information obtained through cookies and similar tracking technologies
• Referral source (how you arrived at our site)

1.3 Information Received from Third Parties

For payment processing or identity verification purposes, we may also receive limited information from approved third-party providers. In such cases, the provider's own privacy policy will also apply.

2. Why We Use Your Information

Collected information is used only for the following purposes:

1. Account Management: To create, verify, and keep your ct777 account secure.
2. Payment Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
3. Customer Support: To resolve your issues through 24/7 live chat and email support.
4. Legal Compliance: To comply with age verification (21+) and responsible gaming guidelines.
5. Security: To prevent fraud, protect accounts, and detect misuse.
6. Platform Improvement: For analytical work to raise service quality and improve user experience.
7. Communications: To send important updates, security notices, and account-related information.

3. Cookies & Tracking Technology

The ct777 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help ensure the functionality of our services.

3.1 Types of Cookies

• Essential Cookies: Necessary to maintain login sessions and for the core functionality of the site — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Used to understand site usage patterns, but these do not identify you personally.

You can control or delete cookies from your browser settings. Please note that disabling essential cookies may cause some parts of the service to not work properly.

4. Information Sharing & Third Parties

ct777 never sells or rents your personal information. However, limited information may be shared in specific circumstances:

4.1 Service Provider Partners

We work with trusted partners for specific services such as payment processing (bKash, Nagad, Rocket, Upay, and banking services), technology infrastructure, or customer support. These partners are given only the information necessary for their specific task and are bound by confidentiality agreements.

4.2 Legal Requirements

Information may be disclosed to relevant authorities when required by a court order, government directive, or legal investigation. In such cases, we will provide only the minimum amount of information legally required.

4.3 Business Changes

In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new authority, but protection under this Policy will continue.

5. Data Security Measures

ct777 has adopted industry-standard technical and administrative measures to keep your information secure:

While we apply the highest technical measures, no method on the internet is 100% secure. We therefore also ask you to manage your login information with care.

6. Data Retention Period

We retain your personal information only for as long as it is necessary:

• Active account data: For as long as the account remains active and until the applicable legal liability period expires.
• Financial transaction records: For the period required under applicable legal requirements.
• Customer support records: For a reasonable period after issue resolution for quality control purposes.
• After account closure: Data is securely deleted once applicable legal obligations have been fulfilled.

7. Your Rights

As a ct777 user, you have the following rights over your own information:

7.1 Right to Access

You can contact us at any time to find out what information we hold about you and for what purpose it is being used.

7.2 Right to Correction

If any of your information is incorrect or has changed, you can correct it through your account settings or via the support team.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Restrict Processing

In specific cases you may request that the use of your information be limited. We will review such requests and respond to the best of our ability.

7.5 Right to Data Portability

You may request to receive the information you have provided in a structured, machine-readable format.

8. Protection of Minors

ct777 is for persons aged 21 or older only. We do not knowingly collect any information from persons under 21. If we become aware that information from a minor has been collected by mistake, we will delete it immediately and close the associated account.

Age verification is an essential part of our responsible gaming policy. Visit our Responsible Gaming page to learn more.

9. Marketing Communications

We do not send any third-party promotional communications without your consent. Important account-related notices (such as security updates or transaction confirmations) may be sent without consent, as these are an integral part of the service.

You can unsubscribe from marketing emails at any time. To do so, contact us at [email protected] or use the unsubscribe link in the email.

10. Changes to This Policy

ct777 may update this Privacy Policy from time to time. For significant changes, we will send a notification to your registered email or clearly announce it on our website. Continued use of the service after a revised policy is published will be considered acceptance of the updated policy.

The "Last Updated" date shown at the top of this page always indicates the date of the most recent revision. Contact our support team to obtain a copy of a previous version of the policy.

11. Links to Other Sites

If ct777.mom contains links to external websites, the privacy policies of those sites are not within our responsibility. You are advised to read the privacy policy of any external site before visiting it.

12. International Data Transfers

Our servers or service provider partners may be located outside Bangladesh. In such cases, your information may be transferred internationally. Wherever it is processed, we are committed to maintaining the standard of protection described in this Policy.